- Where do I find my tracking number?
- In the shipping confirmation email from the shop, and inside the order details page on the shop's app or website. Tracking numbers are usually 10–22 characters, mostly digits.
- Why doesn't my tracking number work yet?
- The shipping label is created before the carrier scans the parcel. Wait 24–48 hours for domestic orders and 48–72 hours for international orders, then try again.
- Can I track an order without a tracking number?
- Only through the shop's own order page. Universal trackers like ParcelsPulse need a real tracking number to pull events from the carrier.
- What if my order has more than one tracking number?
- Large orders are split into multiple parcels, each with its own tracking number. Track them separately — they can arrive on different days.